Leader CRMAn AI sales responder that answers car shipping texts after hours
When nobody is at the desk, it answers the customer on the salesperson's line, quotes by your company's rule, takes the booking details and hands off what it should not handle.
Watch it work
Answers customer texts when nobody is at the desk, then hands off.
AI sales responder: what it does
Per salesperson
Turn the responder on or off for each salesperson, and choose after hours only or working hours too.
Posts booked loads
With the switch on, a load the responder books goes on Central Dispatch at the carrier's part of the total. A load already posted under that order is linked, never doubled.
Report
See what it did: texts sent, customers answered, and anything that needs a look.
More automation in the same panel
Follows up when they go quiet
A customer who stops answering gets up to three short follow-ups: 3 hours later, 2 days after that, 4 days after that. Only 10 AM to 7 PM in the customer's time, never after a no or a STOP, and never within a day of an automatic text.
Auto price
Prices a new lead from what Central Dispatch shows paid on the lane for the same vehicle, trailer and running state. Choose the mode: show the price only, write it on the quote, or write it and send.
AI receptionist
Answers calls at once, finds the caller's records, answers what the records say, takes messages and quote requests, and puts callers through during the hours you set.
How it works on a sales day
- Text comes in
A customer texts after hours. The responder answers on the salesperson's line.
- Quote and book
It quotes by your rule, takes the pickup and delivery details, and emails the contract.
- Hand off
In the morning the salesperson sees the conversation and takes it from there.
AI sales responder: questions
Does the AI dispatch carriers?
No. It can post a booked load to Central Dispatch, but choosing and dispatching a carrier stays with the salesperson.
What does it do with questions it should not answer?
It hands the conversation to the salesperson instead of answering.
Can I limit it to after hours?
Yes. Each salesperson can have it answer after hours only, or during working hours too.
See Leader CRM on your own leads
On a live call, Brian walks you through quotes, follow-ups, orders and the owner view, then sets up your free trial.
Or email Brian
hello@kingpinsites.com